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const ChatseerLogger = require("chatseer")(process.env.CHATSEER_API_KEY)['google'];
exports.agentHandler = ( req, res ) => {
const agent = new WebhookClient({ request: req, response: res });
...
agent.intent('actions.intent.MAIN', conv => {
agent.add('Hi, how is it going?')
})
await ChatseerLogger.logchat(req);
...
};
If you provide a chatbot or voice experience for your customers Chatseer can help you make sure it gives the optimum user experience. You will have assess to all your conversational data in a simple intuitive interface. The Chatseer analytics dashboard helps you ensure conversations are running smoothly, providing key chatbot usage metrics at a granular level. With our advanced alerts, tracking events around specific statements is made easy. Automated usage reports allow easy access to bot engagement, helping track completion rates, monitor KPIs and provide valuable sales and lead insights.
Chatseer provides an out of the box chatbot analytics solution for chatbot and digital agencies to provide for their customers. Allowing them the time to create the best chatbots possible for their clients. With great power comes great responsibility. Handing over an NLP platform to your clients has some associated risks. This is where Chatseer comes in, the perfect way to add value for your client by providing them with a deep insight into how their chatbot is being used. Managing multiple chatbot projects is challenging and time consuming. Most importantly Chatseer provides the tools to keep on top of your clients projects
So many chatbot platforms so little time, Dialogflow, Watson, MS Bot Framework, Rasa. Not to mention all the platforms you can deploy to; WhatsApp, Web, FB Messenger, Automated IVR, Chatbot platforms, Slack, MS Teams. Chatbots and Voice projects are challenging and you want to be able to choose the right tool for the job. Choose among the platforms we support. Whatever platform you prefer, we have an analytics solution for you. And if we don't provide the integration to your platform of choice, get in touch, maybe we can help!
The Chatseer Slack chatbot will keep you up to date with all the important chatbot usage events.
Use our machine learning to categorise your chatbot or voice assistant's conversations so you can spot trends, conversation failures or pain points.
Create targeted alerts fired by your own custom triggers. Receive push notifications, SMS or Email to ensure you stay up to date with your chatbots usage.
Review live chat transcripts Explore sentiment and NLP accuracy Identify mishandled and unhandled Intents View intents & entity details Users & sessions
Choose from our library of enterprise plugins to add functionality to your chatbot. Hand over to live chat, send a WhatsApp message or notify your CRM
Chatseer provides PDF and CSV exports of all your chatbot metrics.
Want to get more out of Chatseer? These are a perfect match!
Get in touch to discuss handing over your chatbot conversation to WhatsApp.
Connect your chatbot to a live chat platform.
Connect Chatseer to your CRM platform of choice.
Chatseer is made by people who know about chatbots.
We took our in-house chatbot analytics platform and created Chatseer.
We listened to our chatbot owners and creators and developed what they needed to create, monitor and improve the performance of their chatbot.
Yes depending on the chatbot platform you want to import for.
Yes, you will have immediate access to your old messages as soon as you upgrade your plan. We just limit the data you can access for some plans.
Sure thing, you can analyze your text based chatbots or voice apps or any other conversation channels for all supported platforms on one single account.
That’s fine, just get in touch and we can see about adding it as one of our supported platforms.
Love testing new features? Want to provide feedback and help make Chatseer even better? Join our beta users community and get 3 months Pro access for free!
Help us forge the premier chatbot analytics platform.
